Flagship provides an integrated team approach. Our rehabilitation team works to seamlessly integrate with your organization on every level. After a thorough assessment of your community's needs, we put a plan into place to guide you through every phase of your rehabilitation program, from the initial program evaluation through full implementation.
Flagship provides the day-to-day management of operations of the therapy department with the oversight of a Regional Director.
If you already have a rehabilitation program in place, we can assist you in managing it for stronger results. We offer:
At Flagship, we will implement or enhance the programs listed below, along with any special program requests you may have. We will work closely with your nursing and administration staff to ensure consistent carry over for your residents.
Flagship understands today’s healthcare climate and the particular needs of your community. We will help you develop, implement and maintain a successful rehabilitation program designed to put your Continuing Care Retirement Community at the forefront of rehabilitation. Your therapy team includes:
After creating a plan, we will staff, train and manage your rehab team.
Staff Education and Training
We provide comprehensive education and training to enhance and support resident care through the following programs:
Flagship Rehabilitation knows that communication is key when managing employees. Members of our management team offer assistance in the following areas:
PROVIDING RESIDENT CARE
Resident care is the heart of our rehabilitation programs. We use a person-centered approach to help each resident achieve maximum functional independence and quality of life.
Flagship’s expertise in providing rehabilitation therapy is second to none. We focus on quality care first, utilizing best practices with an emphasis on efficiency and improved resident outcomes. Our three pillars of interdisciplinary resident care are:
Physical Therapy is specifically designed to improve functional mobility, including; balance, strength and ambulation. Resident participation with goal setting throughout their care is encouraged.
Occupational Therapy uses a holistic approach in treating the resident. Therapy may include adaptation of task or environment to achieve maximum independence and to enhance quality of life
Speech Therapy is provided to assist individuals with communication and/or swallowing disorders by restoration of prior skills and/or teaching of new techniques.
Outpatient Care Services
Flagship Rehabilitation Services has extensive experience in providing outpatient therapy services. We provide services at free-standing outpatient clinics in eight different locations in Maryland and Pennsylvania. Flagship also provides outpatient services on campus at a number of continuing care communities. Along with Flagship’s CCRCs, long-term care, hospital and home assessment programs, our outpatient product allows us to provide the total continuum of care.
Resident Evaluation & Screening
Resident evaluation will be performed within 24 hours of receiving a physician's order in a documentation format compliant with all Medicare standards. All therapists are trained to perform an interdisciplinary screening before and after therapy utilizing a screening tool that meet or exceed the state and federal requirements.
Under Medicare’s Prospective Payment system (PPS), a provider receives a payment to cover an episode of care during a period of time. Because payment formulas are highly complex, efficient, accurate management of PPS is crucial.
This system will streamline the daily rehabilitation operation while managing data and providing outcome information. Our outcome program can be customized to meet your specific needs and expectations. This will allow the rehabilitation team to input data that is important to your community, resulting in useful and meaningful reports.
Our management system provides your facility with many benefits:
Services to assist you in developing or improving your on-campus rehabilitation program.
Flagship Rehabilitation is dedicated to ongoing quality assessment and performance improvement for our programs and customers. Quality-based care is provided through an ongoing corporate compliance program established to objectively and systematically monitor and evaluate the process of resident care, improve resident outcomes, and resolve identified problems in an appropriate and timely manner.
Regulatory Educational Services
Flagship’s Corporate Compliance Officers are available for all of your support needs. Comprised of therapists and nurses with a variety of certifications that provide ongoing educational resources to the rehab department and your community.
Our Corporate Compliance Officers meet directly with your administration while onsite. A detailed compliance report is provided quarterly.
Continual Quality Improvement
Flagship monitors the process of resident care to improve outcomes and identify areas of improvement quickly through the following:
MARKETING SERVICES &
Through public relations activities, we can help you enhance the reputation of your senior retirement community. Public awareness and the projected image of your community and its rehabilitation program are both critical to growth, referrals and recognition. Our team includes marketing experts who will collaborate with your marketing team to create projects and materials designed to emphasize the rehabilitation programs available at your community.
We have several services available, designed to improve census. Examples of these are as follows:
Toll Free: 866-909-3215
157 Baltimore Street, Ste 200
Cumberland MD 21502
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